Terms & Conditions
CUSTOMER CARE
Here at Honey Graphics - Design and Branding, we’re all about small businesses & supporting one another. Which is why our design prices are lower your average.
We believe you should not have to spend an excessive amount for something captivating for your business
If you happen to come across any issues with any of our products please contact via email us within 7 calendar days of receiving your order, we will then be able to come up with a solution to ensure you are pleased with the final product and outcome.
Please email us at: honey.graphicdesign@outlook.com
PRIVACY & SAFETY
Your personal information is 100% protected, and is unable to be seen completely.
None of your personal data will ever be shared.
A third-party banking system is used to verify payment, as well as data or any contact made after your purchase is completed successfully.
Your privacy is of the highest importance to our business, and your peace of mind.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- AFTERPAY
Website
What you should know about our website packages.
Our websites are developed using the Squarespace Site platform, a user-friendly solution that empowers our clients to manage and modify their own websites at their convenience. However, it's crucial to note that we cannot be held responsible for any errors that may occur when clients independently manage their websites. For those who prefer, we offer the option of ongoing site maintenance through Honey Graphics. The decision is entirely yours. Please be aware that our pricing includes the setup of e-commerce sites. If you require a non e-commerce site (without a shop/store), we encourage you to request a quote, as the cost will be more economical. Please be aware that you will be responsible for monthly or annual charges associated with your website directly through SquareSpace. We encourage you to inquire about the current monthly plans so we can provide you with the necessary information, or you can find out for yourself here. We are happy to facilitate payment plans with your site development, but it's crucial to understand that our website development process is limited to a maximum of 2 to 3 weeks. Any additional modifications requested beyond this development period will incur additional charges. Please note that arranging a payment plan does not extend the development timeframe. This service is simply offered to provide a more convenient method for you to settle your account with us.
I'm here to assist you in enhancing and showcasing your brand effectively through website development.
Our developement service includes:
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Create your unique domain name
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Integrate your booking system
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Connect your social media accounts and email
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Set up your online store, primed for e-commerce
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Add products, complete with descriptions and variants
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Customize your shipping options
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Craft compelling copy and engaging storytelling
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Design your home page and up to 5 additional pages (like Store, About Us, Products/Services)
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Help generate buzz & HYPE for your website launch
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Offer an option for ongoing site management services.
With our assistance, your site will be up and running, ready to engage customers and drive sales.
To secure your booking, a deposit will be required. The amount of the deposit will depend on the package you choose, either $100 or 50% of the total. Please note that deposits are non-refundable in the case of a cancelation. Final payments are due each Wednesday prior to each your Monday booking, and balances must be finalised three business days before the start date. Our templates are not provided to our clients, they are under ownership of Honey Graphics. You can however request copies of the graphics we have created for you. Contracts will be sent to you prior to proceeding to provide you with a run-down of the process. This must be signed before we begin initial work on your social media. Failure to make timely payments on any of the services Honey Graphics offers, may result in missed content days or third-party debt collection.
If you do have any questions, please feel free to ask.